Frequently Asked Questions

What payment methods can I use?

Snagadiscount.com accepts the following methods of payment for purchases:

Credit cards accepted:

  • American Express
  • Discover
  • MasterCard
  • Visa
  • Bitcoin
  • Bank Account Transfer

Other forms of payment:

  • Money orders
  • Credit Card Gift Cards*

When will my order ship?

Pending order verification and credit approval, orders placed with Economy or Standard shipping will ship within 1-5 business days and orders placed with an expedited shipping method will ship within 1 business day. Saturday, Sunday and holidays are not considered business days.

Each address you instruct us to ship to, including gift-recipient addresses, is considered a separate order and is subject to applicable shipping charges.

We endeavor to ship your purchase as quickly as possible, in order to meet your estimated delivery date. Estimated delivery dates are calculated prior to order verification and credit approval. Delays in order verification or credit approval could result in a later delivery date.

Orders placed with Saturday delivery will arrive Saturday if placed between 3:01 PM ET Thursday and 3:00 PM ET Friday. If an order is placed outside of these hours, it will be shipped via the Next Day delivery option. We do not recommend choosing Saturday delivery if you are placing your order outside of these hours.

Shipments to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, Samoa and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business-Day, Next Day, and Saturday delivery options are not available. Please allow 5 to 10 business days for delivery. Snagadiscount.com is proud to offer shipping to APO addresses. The delivery time for APO shipping may vary.

Delivery dates are estimated. Actual delivery dates may vary depending on shipping locations.

When will my order arrive?

You can expect your items to arrive by the estimated delivery date, which is shown for each item in your order confirmation email. Your items may arrive sooner than the estimated delivery date. Please also note that the estimated delivery date is an estimate only and is not guaranteed.

Shipments to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, Samoa and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business-Day, Next Day, and Saturday delivery options are not available. Please allow 5 to 10 business days for delivery. Snagadiscount.com is proud to offer shipping to APO addresses. The delivery time for APO shipping may vary.

Delivery schedule dates are estimated. Actual delivery dates may vary depending on shipping locations.

Do you ship outside the United States?

We ship to more than 20 countries outside the US.

By which carrier will my order be shipped?

We use several methods and carriers to ship your order as quickly and efficiently as possible based on your selected delivery method and location. Deliveries will be made during the carrier’s normal business hours. Once your order has shipped, you can track your order’s location using the information provided by the carrier chosen to handle your shipment.

Orders sent by 2-Business-Day or Next Day shipping methods are delivered Monday through Friday from 8 A.M. through 4:30 P.M. We recommend choosing 2-Business-Day or Next Day delivery if you are shipping your package to a business address.

Orders placed with Saturday delivery will arrive Saturday if placed between 3:01 PM ET Thursday and 3:00 PM ET Friday. If an order is placed outside of these hours, it will be shipped via the Next Day delivery option. We do not recommend choosing Saturday delivery if you are placing your order outside of these hours.

What if I change my mind and want a different size or color after my order is placed?

Once an order is placed Snagadiscount.com, you cannot make changes. For assistance please email us immediately at admin@snagadiscount.com

Returns & Exchanges

RETURN POLICY

Q: What is SnagADiscount’s Return Policy?

A: SnagADiscount.com accepts the return or exchange of full-priced merchandise with the original receipt and tags attached for up to 30 days after purchase. All sale merchandise is exchangeable only.

Returns are refunded in the method of original payment. Shipping is nonrefundable. All merchandise must be returned in its original unused, condition.

*Holiday purchases made November through December may be returned or exchanged through January 20th of the following year.

RETURNS WITHOUT RECEIPT

Q: What if I need to make a return, but I’ve lost my original receipt?

A: If you no longer have a copy of your original receipt, an exchange may be made for merchandise of equal or lesser value. If you have further questions or require additional assistance, please email our Online Customer Service department at admin@snagadiscount.com.

Can I ship to an address other than my own?

Yes, you can ship to another address besides your own. When you register with Snagadiscount.com, you will have the option to create your own address list. This feature allows you to store the names and addresses of people to whom you frequently send gifts. It’s easy to add, change or delete information from your address list at any time. (Please note: The information that you store in your address list is for your use only. Snagadiscount.com will not contact anyone listed unless we have a specific question about a delivery.)

We are proud to offer APO shipping.

What if I am not pleased with my selection? Can I return the purchase?

Full-Price Merchandise:

  • The full amount will be credited to the original tender (credit card, gift card, or online gift certificate etc.) if returned within 60 days of the ship date on your invoice and accompanied by the original invoice.
  • The current selling price will be credited if returned after 60 days and accompanied by the original invoice.
    Merchandise that is older than 90 days from the original ship date cannot be accepted.

Sale-Price Merchandise:

  • The full amount will be credited to the original tender (credit card, gift card, or online gift certificate etc.) if returned within 30 days of the ship date on your invoice and accompanied by the original invoice.
  • After 30 days, sale product is not eligible for return or credit.

Items must be in like-new condition or same as received condition to be accepted as a return

For your convenience, a postage-paid return label has been provided. Simply affix the label to your package and leave it in a secure place where you normally place your outgoing mail or take it to your local post office. Simply affix the label to your package and leave it in a secure place where you normally place your outgoing mail or take it to your local post office. Your package will be returned to us via the United States Postal Service.

We will deduct $5 from your order refund for return postage when using the postage-paid return label. If you pay the return postage yourself, you will not be charged a fee. The $5 fee does not apply to gift returns from a gift recipient or same-item exchanges. If you need an additional return label, please contact a Customer Service Representative at admin@snagadiscount.com and we’ll send you one.

What do I do if my item arrives damaged?

Customer satisfaction is our goal at Snagadiscount.com. Please contact our Customer Service Representatives at admin@snagadiscount.com and we will replace the order.

How long does it take to process my return?

Please allow 10 to 12 business days for us to receive and process your return. You will receive an e-mail notification upon the completion of return processing. We are not able to issue credit until your return package has been received and processed.